When you call our office we have a real person answer and direct your phone call. Our office staff is trained to help with many common questions and concerns. If you have an emergency, or require an urgent response, please let us know. Telephone calls will usually be returned the same day, although this may be after regular daytime office hours. Please provide us with your daytime, evening or cell phone numbers. Please feel comfortable to leave any confidential information with the receptionist when you leave a message. We are trained in, and follow, HIPAA guidelines.